How can we help?

Setup guides, answers and a real team in Nonthaburi — in Thai and English.

[email protected]
Replies within one business day

Go to the report form

02-XXX-XXXX (placeholder)
Mon–Fri 9:00–18:00 (ICT)

Guides by topic

Ring setup & sizing

Sizing kit, pairing, charging, which finger, swimming.

Scale setup & Wi-Fi

Wi-Fi pairing, family profiles, accurate readings.

Booking, fasting rules and reading your results.

No-device mode, PowerApps, sign-in and languages.

Orders & shipping

Delivery times, payments, subscription policy, warranty.

Privacy & your data

Encryption, PDPA, export and deletion.

Frequently asked

Report a problem

Tell us what happened.
A person reads every report.

Your report goes straight to the support inbox at Bio Ligence — no ticket bots. Include your order number if you have one; we reply within one business day.

Company · Bio Ligence Co., Ltd.
228/3 Ngamwongwan Rd, Bang Khen, Mueang Nonthaburi

Opens your mail app addressed to [email protected] — attach photos there if useful.